Privacy Policy

Privacy Policy

Coppett Hill Common Trust

Last updated: 1 December 2025

1. Who we are

This website (coppett-hill.org.uk) is operated by Coppett Hill Common Trust, a company registered in England and Wales (Company No. 01913510).

Our contact email is secretary@coppett-hill.org.uk.

Postal address: Care of The Hostelrie, Goodrich, HR9 6HX.

We are the “data controller” for the personal information collected through this website.

2. What information we collect

We only collect the minimum information needed to respond to you.

We may collect:

• Your name and email address if you use our website contact form
• Any information you include when you contact us directly through Instagram or Facebook
• Basic technical information automatically collected by our website host, IONOS (such as IP address, browser type, date and time of visit). This is standard for most websites and is used for security and performance purposes.

We do not collect financial information, payment details, or membership data through the website.

3. Why we collect it

We collect personal information only so that we can:

• Respond to your enquiry
• Manage communication with people interested in Coppett Hill
• Keep our website secure and running properly

Our legal basis for processing your data is either:

• Your consent (when you choose to contact us), or
• Our legitimate interests (basic website functionality and security)

4. Cookies

We do not use cookies for tracking or analytics.

IONOS, our website host, may set essential cookies needed for the website to function. These are standard, and we do not control or customise them.

5. How long we keep your information

We keep contact enquiries for up to 12 months, unless you ask us to delete them sooner.

Technical logs collected by IONOS may be kept for short periods for security and maintenance purposes.

6. Who we share your information with

We do not sell, rent, or share your personal data with external organisations.

Your information may be handled by trusted service providers that support our website and communications, such as:

• IONOS (website hosting)
• Our email provider
• Instagram and Facebook (if you contact us through those platforms)

These services are required to protect your data under UK GDPR.

7. How we keep your data safe

We take reasonable steps to keep your personal information secure, including using reputable hosting and communication providers. Only authorised people involved in Trust matters can access your information.

8. Your rights

Under UK GDPR, you have the right to:

• Ask for a copy of the personal data we hold about you
• Ask us to correct information that is wrong
• Ask us to delete your information
• Withdraw consent at any time (if consent is the basis for processing)
• Object to how we use your data in certain circumstances

To exercise any of these rights, email secretary@coppett-hill.org.uk.

9. Updates to this policy

We may update this policy from time to time. Any changes will be posted on this page.